Privacy Policy

We use the information we collect about you to administer your account, promote goods and services to you, and for market research purposes.

What information do we collect?

When you contact FESS Recruitment Ltd, we may collect your e-mail address, telephone number and postal address which allows us to contact you and respond to any aspect of our products and services. We may also keep a record of which services you are interested in. We will communicate with you by e-mail, telephone or letter.

How do we use the information?

The information collected about you by FESS Recruitment Ltd is to make sure that any communications about our services or offers that we send you are relevant.
We may use the information we collect to occasionally notify you about important changes to our website, services as well as internal changes within our company.
We do not pass on your details to anyone else, we will not sell, rent, share, trade or give away without your permission any information we hold about you.

3rd Party Digital Partners

Candidates and clients submitting data through our various contact forms on our website will have details kept on file in accordance to industry standards. The hosting partner of our website has a full disaster recovery procedure and hold their own data licenses as does our third party CRM provider.
Candidate and Client information is securely stored electronically There is no paper data held here on site and all confidential printed material is scanned and added electronically to candidate and client records and then securely shredded.

Our third-party providers are listed below

ZOHO CORPORATION Recruitment CRM
VERNE GLOBAL Our UK Data Hosting Centre

Further information

FESS Recruitment Ltd would also like to send you useful and personalised marketing information and advice. You can choose to unsubscribe from our newsletters at any time. If you are unhappy to receive these mailings from us, please let us know via our contact form.

Your rights

You have a right to ask for a copy of the information we hold on you and to have any inaccuracies corrected.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance
Under the GDPR, you have a number of rights that you can exercise in certain circumstances. Where those circumstances are established, you may have the right to:

• Ask for access to your personal information and other supplementary information
• Ask for correction of mistakes in your data or to supplement information we hold on you
• Ask for your personal information to be erased.
• Receive a copy of the personal information you have provided or have this information sent to a third party
• Object at any time to processing of your personal information for direct marketing
• Object to the continued processing of your personal information.
• Restrict our processing of your personal information.

If you want to exercise any of these rights, or for any further enquiries, please contact info@fessrecruitment.co.uk

Your consent

By using our website fessrecruitment.co.uk, you consent to the collection, processing and use of this information.

Purpose For Which We Use Your Personal Data

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• To perform the contract for our services with you
• To manage payments, fees and charges and collect and recover money owed to us.
• To manage our relationship with you.
• To administer and protect our business and this website,
• To use data analytics such as Google Analytics to improve our website, services, marketing, customer relationships and experience.
• To make suggestions and recommendations to you about our candidate and client services that may be of interest to you

Changes

Any changes to our privacy policy will be highlighted on this web page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Liability

We cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including account details or details you provide us when accessing or ordering from this website, unless this can be proven at law to be due to our negligence.

Cookies

The Fess Recruitment website uses ‘cookies’ which are small pieces of information stored on your computer’s hard drive by your browser. These allow us to recognise you and to provide features to make your use of our website a personalised experience. Most browsers allow the cookie function to be turned off.

Further information

For further information regarding all aspects ofFESS Recruitments contracts with customers please see our Terms and Conditions.
We value your opinion, if you have any comments or queries about our privacy policy, please contact us to discuss.